![]() ![]() ![]() “ I have done direct connection test, NAS can be seen in Network Neighborhood when directly connected. ![]() Step 3: Qfinder will ask you to Log in to that NAS device. Step 2: Right-click on the NAS device you want to access and click the Network Drives option in the dropdown menu. “ I’m running direct connection test, but I can’t see the NAS in Network Neighborhood ”Ĥ.2 If you can see the NAS in direct connection test,but not able to see the NAS after putting the NAS back to original network.Ĥ.2.1 Please try enable Local Master Browser by this guideĤ.2.2 If enabling Local Master Browser doesn’t work, please help to open a ticket by QNAP Service Portal Operational Steps: Step 1: Launching Qfinder Pro on your Windows or Mac will start displaying all the QNAP NAS devices on your local network. Please help to open a ticket by QNAP Service Portal This method could be used to rule out any network variable that might be interfering with the visibility of your NAS.ģ.On Windows, please find File Explorer > Network ,check if the NAS is in the Computer list.Ĥ.1 If you can ping the NAS and reach QTS web interface by NAS self-assigned IP in direct connection test,but not able to see the NAS in Network Neighborhood ( File explorer > Network).
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